First Bank of Nigeria Limited has officially unveiled its Digital Experience Centre (DXC) in Abuja, reinforcing its leadership in digital innovation and customer-focused banking. The launch marks a major step in the bank’s commitment to delivering seamless, technology-driven financial services across Nigeria.
The new Abuja centre is designed to redefine the banking experience by integrating cutting-edge digital technologies that make financial services more accessible, efficient, and personalized. Customers can now enjoy a range of digital self-service options, from instant account opening to real-time transactions and virtual customer assistance, all within a modern, interactive environment.
Bridging Traditional and Digital Banking
With the expansion of its DXC network, First Bank continues to bridge the gap between traditional banking and modern digital solutions, ensuring customers experience faster, smarter, and more convenient services.
Each Digital Experience Centre embodies the bank’s mission to drive innovation and enhance customer satisfaction, aligning with its enduring brand promise — “You First.”
According to First Bank, the Abuja DXC is equipped to handle a wide range of financial needs through advanced self-service platforms, enabling users to manage their finances securely and independently without queuing or paperwork.
Strengthening Financial Inclusion and Innovation
The launch of the Abuja DXC underscores First Bank’s broader strategy to extend digital banking infrastructure nationwide, promoting financial inclusion and supporting Nigeria’s transition to a cashless, technology-driven economy.
Through the centre, First Bank aims to provide more Nigerians with access to digital banking tools that simplify everyday transactions and foster financial literacy. The initiative also aligns with the bank’s commitment to supporting innovation and sustainability in Nigeria’s financial services sector.
Leading the Future of Digital Banking in Nigeria
As part of its continuous digital transformation journey, First Bank has positioned itself at the forefront of technological evolution in banking. From FirstMobile and FirstOnline to FirstMonie and now the Digital Experience Centres, the bank continues to empower customers with integrated solutions that enhance convenience, security, and accessibility.
With the launch of the Abuja Digital Experience Centre, First Bank reaffirms its role as a pioneer of digital banking in Nigeria, setting new standards for customer experience, innovation, and service excellence.
