Guaranty Trust Bank customers breathed a sigh of relief after the newly updated GT World App became accessible yesterday. The bank had been on the receiving end of user complaints after the users who received the automatic update needed to register afresh, and the bank would not send the one-time passcode required to sign in.
Following complaints of unsuccessful logging into the new app, the bank later, in a message, apologised to its users and claimed that it was doing all it could to resolve the ‘technical glitches’ and have the app available and functional for use. The bank said;
“First, we would like to sincerely apologize that we couldn’t deliver the new GTWorld App to you seamlessly as we had communicated. We are aware that as a result of the recent update we initiated on the GTWorld Mobile Banking App, you have been unable to log in to the App,” the message reads.
The mobile app was finally made accessible after several days of attempts, with users receiving an immediate upgrade rather than going to the Google and Apple Play shops to re-download the most recent version. Technext attempted to download the app from the App Store but discovered that the latest version was still unavailable.
The platform users may need some time to get used to some noticeable changes brought on by the upgrade. The method of transfer and bill payment are two of these modifications. New features like investment products and card acquisition are two more observable changes. With the help of this post, we hope to guide you on navigating the new GT World.
New user interface with GT World
Old app users may find the GT World app’s new UI very different from what we expect from traditional banking apps and thus overly difficult, especially for less tech-savvy users. This is due to the completely different feel that the new interface provides compared to the previous one.
With its orange and white colours, the user interface of the previous version of GT World championed the simplicity and directness associated with most mobile banking platforms. Users had all the features they needed; transfers, bill payments and airtime recharge, transaction history, loan applications, contacting support, and even e-naira spread on the homepage and were one click away.
While at first glance, the new interface appears simple, with its plain background, which may either be dark or light depending on the phone’s settings mode. However, users may need to let go of their knowledge of the previous version of the app to use and master the new interface efficiently.
But here are some of the steps to completing the basic functions on the updated version of GT World.With its orange and white colours, the user interface of the previous version of GT World championed the simplicity and directness associated with most mobile banking platforms. Users had all the features they needed; transfers, bill payments and airtime recharge, transaction history, loan applications, contacting support, and even e-naira spread on the homepage and were one click away.
While at first glance, the new interface appears simple, with its plain background, which may either be dark or light depending on the phone’s settings mode. However, users may need to let go of their knowledge of the previous version of the app to use and master the new interface efficiently.
